☎ 01268 777729

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Can our opticians visit you at home? Yes we can!

Optician Home Visit Specialists
Family Run In Dependant Opticians
Est. Since 1969

NHS Free Home Eye Tests -
patient satisfaction 100% Guaranteed

Optician Home Visit Eligiblity

A FREE NHS HOME EYE TEST is available if you are:

  • Aged 60 or over
  • Under 16 or over 19 and in full time education
  • Registered blind or partially sighted
  • Diagnosed as having Diabetes or Glaucoma, 40 or over with a direct relative with Glaucoma, or you have been advised by an Ophthalmologist that you are at risk of Glaucoma
  • Prescribed a complex lens

As well as a FREE NHS SIGHT TEST, free spectacles can be provided if you (or your partner) are receiving the following benefits or credits:

  • Pension Credit Guarantee Credit
  • Income support or income based job seekers allowance (not contribution based)
  • Tax credit and are named on a tax credit NHS exemption certificate
  • You are named on an NHS certificate for full help with health costs (HC2)

step 1

Arranging a home visit 

sight test examination 

 

If you need an eye examination it may be a good idea to contact your usual optometrist to find out if they’re able to visit you at home. 

It can be useful to see the same optometrist, as they already have a record of your eye problems and will be familiar with your needs and requirements.

If you don’t have an optometrist or if your usual optometrist cannot help, then you can telephone Templeman Opticians on 01268 777729 to book your home eye test. 

step 2

How your eye test at home works

  • A test of your level of eye sight – you’ll be asked to read letters on a chart or to match symbols.
  • Checks of the outer eye to confirm the outside of your eye is healthy and that your eyes react to light.
  • Checks of the inner eye – a light will be shone into your eye and you’ll be asked to look in different directions.
  • Tests to confirm that the muscles that control the movement of the eyes are working well.
  • Test to work out if you need to wear glasses and what prescription these glasses need to be.

step 3

Results of your home eye test

Your optometrist will discuss the results of your eye test and the health of your eyes with you. 

You may want to write down brief details of these results for you to keep. 

You’ll then be given either a prescription for new glasses or a statement saying that new glasses aren’t required. 

If our optometrists thinks there is any reason for you to be seen at the hospital because of an eye condition, they will arrange for you to be referred to the right ophthalmologist (hospital eye doctor) for your condition.

step 4

If you need to change your glasses

Your optometrist will bring a selection of new frames, in a range of styles and prices, for you to try on. 

If you don’t find a style that you like or that suits your budget, don’t be afraid to ask if you can see some more.

 If you have old frames that you’d like to use again ask the optometrist to inspect them to see if they’re still suitable. 

Always ask for a statement of the exact cost of the frames and lenses before agreeing to go ahead with the order. 

You may be entitled to help with the cost of NHS glasses so remember to ask the optometrist about this.

When your spectacles are ready the optometrist will contact you again to arrange delivery.

The person who delivers your glasses should make sure they fit you comfortably.

Opticians Home Visits FAQS
  • Unable to leave home unaccompanied or
  • Require a home visit on account of a physical or mental disability

And you fall into one of the categories for a free NHS sight test listed below:

  • Aged 60 or over
  • Under 16, or under 19 and in full-time education
  • Registered blind or partially sighted
  • Diagnosed as having diabetes or glaucoma
  • 40 or over with a direct relative with glaucoma, or you have been advised by an ophthalmologist that you are at risk of glaucoma
  • Prescribed a complex lens.

or you (or your partner) are receiving the following benefits or credits:

  • Income Support or Income Based Job Seekers Allowance (not contribution based)
  • Working Tax Credit and are named on a Tax Credit NHS Exemption Certificate
  • Child Tax Credit and are named on a Tax Credit NHS Exemption Certificate
  • You are named on a NHS certificate for full or partial help with health costs (HC2/3)
  • Pension Credit Guarantee Credit

No, for a home eye test with Templeman Opticians you only simply need to call our number on 01268 777729.

T`here is no paperwork to fill in and you will not be charged for your home eye test as its funded and supported by the NHS.

Our Home visiting opticians are fully qualified and experienced in conducting eye care & eye tests at home.

  • You will always see the same friendly faces on your home Visit.
  • None of our opticians or assistants work on commission base. 
  • We believe you deserve expert eye care without a hurried service or pressure to deal with sales staff. 
  • Our Friendly fully qualified optometrists bring a smile

you will receive a complete home eye examination and health check, usually taking between 30 to 50 mins.

After your eye test at home our optician will discuss the results and also give you a copy of your prescription.

With over 1000 different glasses frame styles, brands, variations, sizes and colours.

Not everyone who has an home eye tests needs a new pair of glasses. However, if your prescription has changed or you’d like to update your glasses, you can choose from a wide range of frames and lenses in the comfort of your own home.

Your optometrist will not rush you and will always make sure that they help you find the right pair of glasses that suits you best.

After this your opticians will discuss your different lens options and tell you the total price with no hidden extras. Using your NHS Optical Voucher could not be easier. 

When your new glasses are ready you will receive a call from wendy arranging a date and time that’s convenient with you to deliver your new glasses.

Then you will receive another home visit to deliver them and ensure they fit comfortably from our dispensing optician.

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Our team of specialist mobile opticians can come to those who can’t visit us in-store unaccompanied due to a physical or mental illness or disability.


In order to be eligible for a home visit, you or someone you know might:

  • have a condition that stops you from leaving your home unaccompanied due to poor health, or

  • be living with a diagnosed mental health condition that prevents you from leaving your home without the assistance of another person, or

  • be housebound or bedbound due to a physical disability


What do we mean by a physical or mental illness?


There are many conditions and reasons why someone might not able to leave their home unaccompanied. It’s best to talk to us about your situation so we can determine if you do meet the criteria, but to try and help make it a little clearer, here are a few examples. 


Conditions may include (but aren’t limited to):

  • Cognitive impairment
  • Dementia
  • Severe arthritis
  • A diagnosed mental illness
  • A condition that affects your mobility
  • A condition that affects your short term memory
  • An illness that requires constant medication (for example, oxygen)
  • A temporary medical reason prohibiting you from leaving your home (such as vertigo)
  • A temporary illness that prevents a person from leaving the home unaccompanied
  • A medical professional has advised you not to leave home without help

Whatever the reason is, if you or someone you know can’t leave the home without the assistance of another person, then get in touch to find out if you’re eligible to have a home eye test.


Who qualifies for a free home eye test?


Those who have a physical or mental illness which prevent you from leaving your home unaccompanied.

Those who are eligible for free NHS-funded eye tests by checking the criteria below.

The majority of our customers qualify for a free NHS-funded eye test. 


See if you do by checking if you meet at least one of the following criteria:

  • Aged 60 or over
  • Registered as partially sighted or blind
  • Diagnosed with diabetes or glaucoma
  • Considered to be at risk of glaucoma, as advised by an optician
  • Aged 40 or over and have a family member diagnosed with glaucoma, or have a family history of glaucoma
  • Receiving benefit*
  • Entitled to, or named on, a valid NHS tax credit exemption certificate
  • Named on a valid NHS HC2 certificate (full help). Those named on an NHS HC3 certificate (partial help) may also get help with the cost of a private eye test
  • Eligible for an NHS Complex Lens Voucher (your optician will advise on the entitlement)


*You’re also entitled if you or your partner (including civil partner) receive, or you’re under the age of 20 and the dependant of someone receiving: Income Support, Income-related Employment, and Support Allowance, Income-based Jobseeker’s Allowance, Pension Credit Guarantee Credit.

Our team of specialist mobile opticians can come to those who can’t visit us in store unaccompanied due to a physical or mental illness or disability.

In order to be eligible for a home visit, you or someone you know might:

  • have a condition that stops you from leaving your home unaccompanied due to poor health, or

  • be living with a diagnosed mental health condition that prevents you from leaving your home without the assistance of another person, or

  • be housebound or bedbound due to a physical disability

What do we mean by a physical or mental illness?

There are many conditions and reasons why someone might not able to leave their home unaccompanied. It’s best to talk to us about your situation so we can determine if you do meet the criteria, but to try and help make it a little clearer, here are a few examples. Conditions may include (but aren’t limited to):

  • Cognitive impairment
  • Dementia
  • Severe arthritis
  • A diagnosed mental illness
  • A condition that affects your mobility
  • A condition that affects your short term memory
  • An illness that requires constant medication (for example, oxygen)
  • A temporary medical reason prohibiting you from leaving your home (such as vertigo)
  • A temporary illness that prevents a person from leaving the home unaccompanied
  • A medical professional has advised you not to leave home without help

Whatever the reason is, if you or someone you know can’t leave the home without the assistance of another person, then get in touch to find out if you’re eligible to have a home eye test.

Who qualifies for a free home eye test?

Those who have a physical or mental illness which prevents you from leaving your home unaccompanied.

Those who are eligible for free NHS-funded eye test by checking the criteria below.

The majority of our customers qualify for a free NHS-funded eye test. See if you do by checking if you meet at least one of the following criteria:

  • Aged 60 or over
  • Registered as partially sighted or blind
  • Diagnosed with diabetes or glaucoma
  • Considered to be at risk of glaucoma, as advised by an optician
  • Aged 40 or over and have a family member diagnosed with glaucoma, or have a family history of glaucoma
  • Receiving benefit*
  • Entitled to, or named on, a valid NHS tax credit exemption certificate
  • Named on a valid NHS HC2 certificate (full help). Those named on an NHS HC3 certificate (partial help) may also get help with the cost of a private eye test
  • Eligible for an NHS Complex Lens Voucher (your optician will advise on the entitlement)

*You’re also entitled if you or your partner (including civil partner) receive, or you’re under the age of 20 and the dependant of someone receiving: Income Support, Income-related Employment and Support Allowance, Income-based Jobseeker’s Allowance, Pension Credit Guarantee Credit.

Who does not qualify for our home visit service?

No matter what condition you have, if you are physically able to leave your home on your own without needing help or assistance of another person, you will not qualify for a free NHS-funded home eye test.

We are also unable to visit patients in hospital.