Phone: 01268 777729 

Are eye tests free for over 60s at Templeman Opticians?

As a leading optician in the community, we want to make sure our customers are aware of their options when it comes to eye care. For those over 60, it is important to know that you are entitled to a free NHS-funded eye test. This includes being registered as partially sighted or blind.

In addition, if you are on certain qualifying benefits, you may also be entitled to vouchers towards the cost of your glasses. Our team at Templeman Opticians can assist you with determining if you meet these criteria and provide further information about any financial assistance available for eyewear.

Free NHS eye tests and optical vouchers

Find out if you’re entitled to a free NHS sight test or an optical voucher to reduce the cost of glasses or contact lenses.

If you’re not eligible for NHS-funded sight tests or optical vouchers, you’ll have to cover the costs yourself.

Free NHS eye tests

You’re entitled to a free NHS sight test if you:

  • are under 16
  • are 16, 17 or 18 and in full-time education
  • are 60 or over
  • are registered as partially sighted or blind
  • have been diagnosed with diabetes or glaucoma
  • are 40 or over and your mother, father, sibling or child has been diagnosed with glaucoma
  • have been advised by an eye doctor (ophthalmologist) that you’re at risk of glaucoma
  • are a prisoner on leave from prison
  • are eligible for an NHS complex lens voucher – your optician can advise you about your entitlement

You’re also entitled if you or your partner – including civil partner – receive, or you’re under the age of 20 and the dependant of someone receiving:

If you’re entitled to or named on:

  • a valid NHS tax credit exemption certificate (if you do not have a certificate, you can show your award notice), you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have income for tax credit purposes of £15,276 or less
  • a valid NHS certificate for full help with health costs (HC2)

People named on an NHS certificate for partial help with health costs (HC3) may also get help with the cost of a private sight test.

Find out more about the NHS Low Income Scheme (LIS)

NHS optical vouchers

You’re entitled to an optical voucher for help towards the cost of your glasses or contact lenses if you:

  • are under 16
  • are 16, 17 or 18 and in full-time education
  • are a prisoner on leave from prison
  • are eligible for an NHS complex lens voucher – an optician can advise you about your entitlement

You’re also entitled if you or your partner – including civil partner – receive, or you’re under the age of 20 and the dependant of someone receiving:

  • Income Support
  • Income-related Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Pension Credit Guarantee Credit
  • Universal Credit and meet the criteria

If you’re entitled to or named on:

  • a valid NHS tax credit exemption certificate (if you do not have a certificate, you can show your award notice), you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have income for tax credit purposes of £15,276 or less
  • a valid NHS certificate for full help with health costs (HC2)

People named on an NHS certificate for partial help with health costs (HC3) may also get help with the cost of glasses or contact lenses.

Find out more about the NHS Low Income Scheme (LIS)

NHS complex lens vouchers

To be eligible, your lenses need to be either -10/+10 dioptres or more, or prism-controlled bifocal lenses.

Complex lens vouchers are a contribution towards the cost of these lenses – currently £14.90 for single vision lenses and £38.15 for bifocal lenses.

The vouchers are only available to those who meet the clinical criteria and are not eligible for one of the main optical vouchers.

Mobile sight test

If you’re eligible for a free NHS sight test, you may also be entitled to a mobile sight test. This is when an optometrist comes to visit you:

  • at home – if you’re unable to leave home unaccompanied because of physical or mental illness or disability
  • at a residential or care home – if you’re a resident and unable to leave the home unaccompanied because of physical or mental illness or disability
  • at a day centre – if you cannot get a sight test at an optician’s practice because of physical or mental illness or disability, or have difficulties communicating your health needs unaided

How can I claim a refund?

Sight test fees

If you paid for a sight test but think you may qualify for an NHS-funded sight test, or you’re about to have a test and you’re not sure if you qualify, ask the optometrist for a receipt that shows you paid for the test and the date of payment.

You’ll need to download, print and return an HC5(O) refund form along with your original receipt. The form tells you where to send it.

Download an HC5(O) refund claim form for optical costs from the NHS Business Services Authority

Glasses or contact lenses

If you have already used a voucher towards the cost of your glasses or lenses, you cannot get a refund for any difference between the voucher value and the actual cost of your glasses or lenses, unless it was a complex lens voucher.

If you paid for glasses or contact lenses and think you may have qualified for a voucher, you can claim a refund.

You’ll need to download, print and return an HC5(O) refund form along with your original receipt (including the amount you paid and the date of payment) and your optical prescription. The form tells you where to send it.

Download an HC5(O) refund claim form for optical costs from the NHS Business Services Authority

The maximum refund you can get will be the voucher value that matches your prescription.

Lost or damaged glasses or contact lenses

If your glasses or contact lenses have been lost or damaged and you pay for replacement or repairs, you’ll only be considered for a refund if you’re entitled to a voucher.

  • We strive to provide excellent service and ensure our senior customers have access to the necessary eye care they need.
 
  •  If you have any questions or concerns, please do not hesitate to contact us at templeman-opticians.com or visit us at our store location.
 
Additionally, if you are a pensioner and receive certain qualifying benefits, you may also be entitled to a voucher towards the cost of your glasses. Our team is happy to assist you in determining your eligibility for this benefit. 
 
At Templeman Opticians, we understand the importance of maintaining good vision as we age and are dedicated to providing high-quality eye care for all of our over 60s customers. So come visit us for your free eye test today!

NHS voucher values for glasses and lenses

 

There are 10 optical voucher values. The value of a voucher ranges from £39.90 to £219.80, depending on the strength of the lenses you need.

If, for clinical reasons, you need tints or prisms in your glasses, the value of the voucher will be higher to reflect this.

If you receive an NHS optical voucher, you’re free to take it to any supplier of your choice, provided they accept NHS optical vouchers. They’ll ask you to show proof of your entitlement to the voucher.

If your glasses or contact lenses cost more than the value of your voucher, you’ll have to pay the difference.

Some vouchers cannot be issued if there is no change to your prescription and your current glasses are in good condition.

Voucher values

Voucher A: £39.90

Glasses with single vision lenses:

  • with a spherical power of no more than 6 dioptres and a cylindrical power of no more than 2 dioptres

Voucher B: £60.50

Glasses with single vision lenses:

  • with a spherical power more than 6 dioptres, but no more than 10 dioptres, and a cylindrical power of no more than 6 dioptres
  • with a spherical power less than 10 dioptres and a cylindrical power more than 2 dioptres, but no more than 6 dioptres

Voucher C: £88.60

Glasses with single vision lenses:

  • with a spherical power of 10 or more dioptres, but no more than 14 dioptres, and a cylindrical power of no more than 6 dioptres

Voucher D: £199.90

Glasses with single vision lenses:

  • with a spherical power of more than 14 dioptres with any cylindrical power
  • with a cylindrical power of more than 6 dioptres with any spherical power

Voucher E: £68.80

Glasses with bifocal lenses (lenses with 2 distinct optical powers):

  • with a spherical power of no more than 6 dioptres, and a cylindrical power of no more than 2 dioptres

Voucher F: £87.30

Glasses with bifocal lenses:

  • with a spherical power of more than 6 dioptres, but no more than 10 dioptres, and a cylindrical power of no more than 6 dioptres
  • with a spherical power of less than 10 dioptres, and a cylindrical power of more than 2 dioptres, but no more than 6 dioptres

Voucher G: £113.40

Glasses with bifocal lenses:

  • with a spherical power of 10 or more dioptres, but no more than 14 dioptres, and a cylindrical power of no more than 6 dioptres

Voucher H: £219.80

Glasses with prism-controlled bifocal lenses of any power or with bifocal lenses:

  • with a spherical power of more than 14 dioptres with any cylindrical power
  • with a cylindrical power of more than 6 dioptres with any spherical power

Voucher I (HES): £204.80

This category covers glasses prescribed by NHS trusts (hospitals) that do not fall under any of the categories A to H.

Voucher J: £58.15

A voucher for contact lenses following a prescription issued by an NHS trust or NHS foundation trust.

 

 

Our team of specialist mobile opticians can come to those who can’t visit us in-store unaccompanied due to a physical or mental illness or disability.


In order to be eligible for a home visit, you or someone you know might:

  • have a condition that stops you from leaving your home unaccompanied due to poor health, or

  • be living with a diagnosed mental health condition that prevents you from leaving your home without the assistance of another person, or

  • be housebound or bedbound due to a physical disability


What do we mean by a physical or mental illness?


There are many conditions and reasons why someone might not able to leave their home unaccompanied. It’s best to talk to us about your situation so we can determine if you do meet the criteria, but to try and help make it a little clearer, here are a few examples. 


Conditions may include (but aren’t limited to):

  • Cognitive impairment
  • Dementia
  • Severe arthritis
  • A diagnosed mental illness
  • A condition that affects your mobility
  • A condition that affects your short term memory
  • An illness that requires constant medication (for example, oxygen)
  • A temporary medical reason prohibiting you from leaving your home (such as vertigo)
  • A temporary illness that prevents a person from leaving the home unaccompanied
  • A medical professional has advised you not to leave home without help

Whatever the reason is, if you or someone you know can’t leave the home without the assistance of another person, then get in touch to find out if you’re eligible to have a home eye test.


Who qualifies for a free home eye test?


Those who have a physical or mental illness which prevent you from leaving your home unaccompanied.

Those who are eligible for free NHS-funded eye tests by checking the criteria below.

The majority of our customers qualify for a free NHS-funded eye test. 


See if you do by checking if you meet at least one of the following criteria:

  • Aged 60 or over
  • Registered as partially sighted or blind
  • Diagnosed with diabetes or glaucoma
  • Considered to be at risk of glaucoma, as advised by an optician
  • Aged 40 or over and have a family member diagnosed with glaucoma, or have a family history of glaucoma
  • Receiving benefit*
  • Entitled to, or named on, a valid NHS tax credit exemption certificate
  • Named on a valid NHS HC2 certificate (full help). Those named on an NHS HC3 certificate (partial help) may also get help with the cost of a private eye test
  • Eligible for an NHS Complex Lens Voucher (your optician will advise on the entitlement)


*You’re also entitled if you or your partner (including civil partner) receive, or you’re under the age of 20 and the dependant of someone receiving: Income Support, Income-related Employment, and Support Allowance, Income-based Jobseeker’s Allowance, Pension Credit Guarantee Credit.

Our team of specialist mobile opticians can come to those who can’t visit us in store unaccompanied due to a physical or mental illness or disability.

In order to be eligible for a home visit, you or someone you know might:

  • have a condition that stops you from leaving your home unaccompanied due to poor health, or

  • be living with a diagnosed mental health condition that prevents you from leaving your home without the assistance of another person, or

  • be housebound or bedbound due to a physical disability

What do we mean by a physical or mental illness?

There are many conditions and reasons why someone might not able to leave their home unaccompanied. It’s best to talk to us about your situation so we can determine if you do meet the criteria, but to try and help make it a little clearer, here are a few examples. Conditions may include (but aren’t limited to):

  • Cognitive impairment
  • Dementia
  • Severe arthritis
  • A diagnosed mental illness
  • A condition that affects your mobility
  • A condition that affects your short term memory
  • An illness that requires constant medication (for example, oxygen)
  • A temporary medical reason prohibiting you from leaving your home (such as vertigo)
  • A temporary illness that prevents a person from leaving the home unaccompanied
  • A medical professional has advised you not to leave home without help

Whatever the reason is, if you or someone you know can’t leave the home without the assistance of another person, then get in touch to find out if you’re eligible to have a home eye test.

Who qualifies for a free home eye test?

Those who have a physical or mental illness which prevents you from leaving your home unaccompanied.

Those who are eligible for free NHS-funded eye test by checking the criteria below.

The majority of our customers qualify for a free NHS-funded eye test. See if you do by checking if you meet at least one of the following criteria:

  • Aged 60 or over
  • Registered as partially sighted or blind
  • Diagnosed with diabetes or glaucoma
  • Considered to be at risk of glaucoma, as advised by an optician
  • Aged 40 or over and have a family member diagnosed with glaucoma, or have a family history of glaucoma
  • Receiving benefit*
  • Entitled to, or named on, a valid NHS tax credit exemption certificate
  • Named on a valid NHS HC2 certificate (full help). Those named on an NHS HC3 certificate (partial help) may also get help with the cost of a private eye test
  • Eligible for an NHS Complex Lens Voucher (your optician will advise on the entitlement)

*You’re also entitled if you or your partner (including civil partner) receive, or you’re under the age of 20 and the dependant of someone receiving: Income Support, Income-related Employment and Support Allowance, Income-based Jobseeker’s Allowance, Pension Credit Guarantee Credit.

Who does not qualify for our home visit service?

No matter what condition you have, if you are physically able to leave your home on your own without needing help or assistance of another person, you will not qualify for a free NHS-funded home eye test.

We are also unable to visit patients in hospital.